Contents
Preface Introduction
Overview
Purpose
Outcomes
Audience
Performance Standards
Organization
Definition of Icons
At A Glance
Module 1: What Is Management?
Outcomes
Key Concepts
Background Information
Activities:
Activity 1 - 1: How We Did It!
Activity 1 - 2: Managing My Life
Activity 1 - 3: Everyone Manages at Work
Next Steps: Ideas to Extend Practice
Handouts
Handout 1: How We Did It - Our Management Skills
Handout 2: The Dimensions of Management
Handout 3: Performing Management Activities at Home
and at Work
Handout 4: Planning
Handout 5: Organizing
Handout 6: Influencing
Handout 7: Evaluating
Module 2: Everyone Plays a Role
Outcomes
Key Concepts
Background Information
Activities
Activity 2 - 1: How We Did It!
Activity 2 - 2: What I Value Most
Activity 2 - 3: Portrait of My Work
Activity 2 - 4: Achieving My Personal Mission
Activity 2 - 5: Everyone Contributes to the Mission
Activity 2 - 6: Working Together
Next Steps: Ideas to Extend Practice
Handouts
Handout 8: How We Did It - Values, a Common Mission,
and Relationships
Handout 9: What Are My Values?
Handout 10: Head Start Core Values
Handout 11: Journal Assignment Questions: Things
to Reflect On...
Handout 12: My Personal Head Start Mission Statement
Handout 13: Head Start Mission Statement
Handout 14: Social Systems Model of a Head Start
Program
Handout 15: The Cazeau Family
Handout 16: Personal Mission - Self-Development Plan
Module 3: Quality Is a Priority
Outcomes
Key Concepts
Background Information
Activities
Activity 3 - 1: How We Did It!
Activity 3 - 2: Quality Story
Activity 3 - 3: What Is a Quality Head Start Program?
Activity 3 - 4: Program Wheel of Quality
Activity 3 - 5: Continuous Improvement and Quality Service
Next Steps: Ideas to Extend Practice
Handouts
Handout 17: How We Did It - Examples of Quality
Service
Handout 18: What Is Quality?
Handout 19: Examples of Quality Strategies in Service
Delivery Areas
Handout 20: Strategies for Achieving Quality
Handout 21: Individual Wheel of Quality
Continuing Professional Development
Resources