BooksAllen, Roger E. Winnie-the-Pooh on Management.New York: Dutton, Division of Penguin Books, 1994.
In this amusing, easy-to-read, thought-provoking book, Roger E. Allen uses characters from A. A. Milne's novels to discuss the six basic functions of management. In the book, a stranger uses Pooh Bear's adventures in the 100 Acre Wood to teach him about management, providing wonderful analogies to management functions, including establishing objectives, organizing, motivating, developing people, communicating, and measuring and analyzing.
Bloom, Paula Jorde, Marilyn Sheerer, and Joan Britz.Blueprint for
Action: Achieving Center-Based Change through Staff Development.
Mt. Rainier, Md.: Gryphon House, 1987.
This guide on program analysis and action plans describes a comprehensive method for analyzing the elements of child care organizations and suggests techniques for implementing change. Major topics include child care centers as organizations, the dynamics of organizational change, the director's role in the change process, assessment of organizational and individual needs, and integration of organizational and individual needs. Several assessment tools and sample forms are also included.
Brown, J. F. Administering Programs for Young Children. Washington,
D.C.: National Association for the Education of Young Children
(NAEYC), 1995.
In this book, the author provides practical ideas for staff development, program planning, finance and budgeting, health issues, and family relations. The recommendations are compiled from articles by successful directors that appeared in Young Children, NAEYC's peer-review journal.
Caldwell, B. M., and A. G. Hilliard, III. What Is Quality Child Care?
Washington, D.C.: National Association for the Education of Young
Children, 1995.
This book addresses the essential elements of quality early childhood programs, provides action strategies for achieving such quality, and contains important research on the benefits of quality child care to society.Cannie, Joan K., and Donald Caplin.Keeping Customers for Life. New York: AMACOM, 1991.
In this book, more than two hundred companies supply quality service data on satisfying customers. The most successful companies use the twelve basic steps of customer satisfaction, which include listening, responding to needs, and turning managers and leaders from task masters into customer champions and coaches. Each chapter includes several worksheets, a concluding summary, and additional resources.
Copple, Carol. Quality Matters: Improving the Professional Development of the Early Childhood Work Force. Report Based on a Meeting Held at the Carnegie Corporation. New York: Carnegie Corporation, 1990.
Findings from a meeting of thirty-five U.S. experts on early childhood education are synthesized in this report on high-quality early education and child care programs. The report is based on participants' responses to .the following issues: (1) the state of knowledge about the effectiveness of preparation and training efforts, (2) the most important issues challenging preparation and training delivery systems, (3) ways to finance new programs, and (4) policy and program development strategies to improve early childhood preparation and training programs that are recommended for the federal government, the states, and the private sector to pursue. The skyrocketing increase in child care needs nationwide is cited, and the book emphasizes that quality is as important as quantity in service delivery.
Covey, Stephen. The Seven Habits of Highly Effective People. New York: Simon and Schuster, 1989.
The author presents the psychological aspects of success and achievement. Topics discussed include achievement characteristics, how to become as effective as we wish to be, and how to remove stumbling blocks. The index is written so that readers can easily locate problems and solutions.
Jablonski, Joseph R. Implementing Total Quality Management: An Overview. San Diego: Pfeiffer & Company, 1991.
This book is a guide to implementing Total Quality Management (TQM), a process for improving how organizations do their work. When effect ively implemented, TQM increases productivity, improves customer satisfaction, reduces costs, enhances quality, and enhances the quality of
work life. The approach described recognizes the importance of getting top management commitment, defines management commitment, and describes how to create support and enthusiasm throughout the organization.
Kreitner, Robert. Management: Fourth Edition. Boston: Houghton Mifflin Company, 1987.
This textbook gives an excellent introduction to basic management principles. It introduces management theory, research, and practice and combines classical and modern management concepts with real-world examples. Major topics include organizational change, cost consciousness, crisis management, and teams. Additional sections include meeting management challenges; planning and decision making; organizing, staffing, and communicating; motivating and leading; controlling; and expanding horizons in management.
Maddux, Robert B. Delegating for Results. Menlo Park, Calif.: Crisp Publications, 1990.
In this book, the author stresses that in order for managers and supervisors to effectively perform their basic tasks—planning, organizing, motivating, and controlling—they must delegate. Furthermore, the book explains how effective delegation has a positive impact on productivity. Topics in this book include understanding the role of the manager, analyzing personal delegation, preparing to delegate, selecting the right person, preparing employees for delegation, and handling potential delegation problems. This book includes worksheets, practice case studies, exercises, and review tips for each major topic.
National Leadership Network Study Group on Restructuring Schools,U.S. Department of Education. Toward Quality in Education: The Leader's Odyssey. Washington, D.C.: U.S. Government Printing Office, 1993.
This resource guide was written by The Leadership in Educational Administration Development Program (LEAD), an office in the U.S. Department of Education established to improve the leadership skills of school administrators and other school leaders. Its study group developed this document to teach educators how to incorporate Total Quality Management (TQM) theory and practice in the educational system. The book includes current philosophies and practices of TQM and
organizational change from a variety of perspectives. This easy-to-read guide contains key concepts and inspiring quotes in the margins and can be used as a tool for continuous improvement activities.
Neugebauer, Roger, et al. Developing Staff Skills, "The Best of Exchange" Reprint Collection #7. Redwood, Wash.: Exchange Press, 1990.
This book highlights selected issues on staff development in early childhood education that have been discussed in Child Care Information Exchange articles. This book also contains an alphabetized index of these articles, topically arranged, indicating month and year of publication.
Phillips, Deborah A. Quality in Child Care: What Does Research Tell Us? Washington, D.C.: National Association for the Education of Young Children, 1996.
This book discusses the importance of high-quality child care and the various ways of measuring it. In addition, several researchers explain their theories and discoveries on the subject.
Phillips, Deborah A., and Natasha J. Cabrera. Beyond the Blueprint Directions for Research on Head Start's Families. Washington, D.C.: National Academy Press, 1996.
This report captures comprehensive discussions by the Roundtable on Head Start Research on key questions about Head Start programs- poverty and current behavioral and social science research. The topics discussed include: the need to study family dynamics and development, new possibilities for studying social and emotional development, harvesting local programmatic inventions, and mental health issues in Head Start.
Scholtes, Peter R. The Team Handbook. Madison, Wis.: Joiner Associates, 1992.
Quality leadership, as described by the author, stresses the results of working on methods for team building. Problems are solved, not covered up. Scholtes stresses the seventh principle of quality leadership— teamwork. He demonstrates and defines teamwork by providing the reader with a step-by-step process, detailed descriptions and examples, sample
charts and diagrams, and suggested activities for each phase of the team building process. Quality leadership and team building topics include building the basics of quality improvement, planning a successful project, selecting the project and players, beginning the project, building the improvement plan, and learning to work together.
Senge, Peter, Art Kleiner, Charlotte Roberts, Richard Ross, and Byron Smith. The Fifth Discipline Fieldbook. New York: Bantam Doubleday Dell Publishing Group, 1994.
This practical guide shows how to create an organization of learners that identifies and challenges participants' perceptions, taps into their personal experiences and values, stresses collaboration, and tackles challenging issues. Topics include personal mastery, shared vision, systems thinking, and team learning. Icons and cross-references throughout the book help the reader define specific problems and solve them.
U.S. Department of Health and Human Services. Creating a 21st Century Head Start: Final Report of the Advisory Committee on Head Start Quality and Expansion. Washington, D.C.: Head Start Publications Management Center, December 1993.
The Advisory Committee on Head Start Quality and Expansion, a forty- seven-member group formed in June 1993, challenges the vision and potential of Head Start in the twenty-first century. The committee evaluates and recommends alternatives for program improvement and expansion. The recommendations include three basic principles: (1) ensuring that the Head Start vision is practiced through the services provided for children and families, (2) increasing the number of families served and expanding the variety of services provided to meet the individual needs of all children and families, and (3) developing partnerships with community and state institutions, legislators, and programs and continuously reviewing the effectiveness of these relationships as the program's needs change.
Walton, Mary. Deming Management at Work. New York: The Putnam Publishing Group, 1991.
This valuable resource for managers provides practical applications of Dr. W. Edward Deming's Management Method-Total Quality Control, which has been coined as Total Quality Management (TQM). The author reviews the history of Deming and his mission. Topics include the 14 Points of Total Quality Control, the 7 Deadly Diseases, the 85-15 Rule,
Shewhart's Plan-Do-Check-Act Cycle for continuous improvement, and 7
Tools for collecting data. Walton also describes the TQM method as it has
been used by various companies and organizations throughout the United
States.
Whiteley, Richard. The Customer-Driven Company: Moving from Talk to Action. Massachusetts: Addison-Wesley, 1991.
This thoroughly researched book provides practical information on improving quality and customer service. It gives managers a step-by-step program for implementing, measuring, and rewarding service excellence. Each chapter focuses on the customer-driven company and uses case studies and observations made by outstanding leaders to describe a variety of creative ideas. Chapters end with Action Points for managers to consider and the final section includes a Customer Focus Tool Kit.
Arias, Pam. "Total Quality Management Simplified." Early Childhood News 7, no. 6 (Nov-Dec 1995): 29-30.
In this article, the author maintains that Total Quality Management (TQM) is one method that helps monitor and improve the quality of child care. She lists four steps for a child care center to use in designing and implementing a TQM program, suggests that quality assurance in child care settings is an ongoing process, and demonstrates how TQM programs help in providing consistent, high-quality services.
Billman, Jean. "Child Care Program Directors: What Skills Do They Need? Results of a Statewide Survey." Early Childhood Education Journal 23, no. 2 (Winter 1995): 63-70.
This article describes a survey of experienced child care directors who were asked to prioritize the skills essential for new directors. It also recommends that administrative skills considered essential by those in the field be compared with state standards for licensing.
Kaufman, Roger A. "A Synergetic Focus for Educational Quality Management, Needs Assessment, and Strategic Planning."International Journal of Educational Reform 3, no.2 (April 1994): 174-180.
This article introduces a four-phase framework that integrates strategic planning and quality management through scoping, data collecting, planning, and implementing and evaluating processes.
Neugebauer, Roger. "The Movers and Shapers of Early Childhood Education." Child Care Information Exchange, no. 106 (Nov-Dec1995): 9-13.This article is based on a journal readers' poll that names two hundred professionals who have shaped the early childhood care profession. The article profiles thirty of these individuals who represent the rich diversity of early care professionals. It also includes brief biographies of these individuals and their personal comments regarding their contributions to the field.
Nolan, Tim. "What Really Makes Head Start Work? You May Be Surprised!" Executive Briefing (1994).In this article, Tim Nolan discusses what makes Head Start successful and the visible dimensions of a program-mission, structure, regulations, and systems-that should be evaluated to determine the program's effectiveness. The partnership between Head Start and the local community is also a critical element. In addition, the author identifies eight soft dimensions-trust, compassion, unpunishing nature, positive attributes, focus on the child, closeness to the customer, psychological contract with no limits, and persistence. The article concludes with next steps suggested by parents, staff members, legislative leaders, and school board members.
Child Care Information Exchange (Redmond, Wash.: Exchange Press).
Edited by Bonnie and Roger Neugebauer, this bimonthly magazine contains insightful articles on various topics in the early childhood education field. Directors have the opportunity to review information on issues such as how to address change in child care programs, how to
manage programs and centers, how to evaluate leadership skills, and how to collaborate. To subscribe, contact:
Exchange Press
P.O. Box 2890
Redmond, WA 98073Early Childhood News: The Journal of Professional Development
(Dayton, Ohio: Peter Li).
Published six times per year by the Peter Li Education Group, this magazine contains articles for educational professionals who work with young children from birth to six years old. Readers can register to obtain continuing education units (CEUs) and training hours from the University of Wisconsin-Stout by reading specified articles and taking a short quiz. To subscribe, e-mail: webster@loopback.com, or contact:
Peter Li Education Group
330 Progress Road
Dayton, OH 45449Early Childhood Today (Jefferson City, Mo.: Scholastic).
This magazine is for everyone involved in teaching and caring for infants and children through age five. It is published eight times annually. Article topics include best practices in the classroom, family communication systems, current issues in early childhood administration and supervision, and professional resources in the field. To subscribe, contact:
Early Childhood Today
P.O. Box 54814
Boulder, CO 80322
Educational Leadership: The Association for Supervision and Curriculum Development Magazine (Alexandria, Va.: Association for Supervision and Curriculum Development).
Published eight times a year, September through May, this magazine contains a variety of viewpoints on issues confronting the educational community. Although this magazine is intended primarily for leaders in
elementary, middle, and secondary education, it is for anyone interested in curriculum, instruction, supervision, and leadership. To subscribe, e-mail:
el@ascd.org, or contact:
ASCD
1250 North Pitt Street
Alexandria, VA 223 14-1453
Executive Excellence: The Magazine of Leadership Development, Managerial Effectiveness, and Organizational Productivity (Provo, Utah: Executive Excellence Publishing).
Edited by Stephen Covey and Kenneth Shelton, this monthly publication provides background on personal and organizational growth and develop ment. The magazine reviews current trends and insights into personal and organizational leadership. Article topics include culture and diversity, leadership, service excellence, reinventing organizations, vision, and change. To subscribe, contact:
Executive Excellence
3507 North University Avenue
Suite 100
Provo, UT 84604-4479
The Future of Children Journal (Los Altos, Calif.: Center for the Future of Children, the David and Lucile Packard Foundation).
The Future of Children Journal is published three times a year by the Center for the Future of Children. The journal contains timely information on major issues related to children's well-being, with emphasis on providing objective analysis and evaluation, resources, and referrals. To subscribe, contact:
Center for the Future of Children
The David and Lucile Packard Foundation
300 Second Street
Suite 102
Los Altos, CA 94022Management Review: The American Management Association Magazine (New York: American Management Association).
This monthly magazine contains a variety of stimulating articles on business and management. Topics are typically divided into the following categories: Human Resources, Leadership, Special Interviews, Cutting Edge, In Practice, The Front Lines, Legal Briefs, and AMA Member Spotlight articles. To subscribe, contact:
AMA
P.O. Box 319
Saranac Lake, NY 12983
NHSA Journal: The National Head Start Association (Alexandria, Va.: National Head Start Association).
Offering insights on how to handle the current challenges facing Head Start, NHSA Journal is published quarterly by the National Head Start Association to report on activities and issues important to Head Start programs, directors, staff, parents, and friends. Topics include management of Head Start programs, preventive health care, job training, immunization, family needs, welfare reform, and state collaboration and coordination of services to children and families. To subscribe, contact:
NHSA Subscriptions
Department 899
1651 Prince Street
Alexandria, VA 22314
Young Children: The Journal of the National Association for the Education of Young Children (Washington, D.C.: National Association for the Education of Young Children)
A peer-reviewed journal featuring the latest in early childhood research, theory, and expert classroom practice, this publication is published six times a year and provides a forum for discussion of major issues and ideas in the early childhood education field. Article topics include
administration, quality, training, developmentally appropriate education, and networking. To subscribe, e-mail: membership.naeyc.org, or contact:
NAEYC
1509 16th Street, NW
Washington, DC 20036
Early Childhood Education On Line
www.ume.maine.edu/~cofed/eceol/
This web site offers support and opportunities for information exchange to all educators, families, caregivers, and others interested in providing quality care and learning situations for young children from birth through eight years.
Early Childhood News: The Journal of Professional Development
(Dayton, Ohio: Peter Li).
www.Earlychildhoodnews. com
Published six times per year by the Peter Li Education Group, this magazine contains articles for educational professionals who work with young children from birth to six years old. Readers can register to obtain continuing education units and training hours from the University of Wisconsin-Stout by reading specified articles and taking a short quiz.
ERIC Clearinghouse on Educational Management
http://darkwing. uoregon.edu/~ericcem/home.html
The Clearinghouse on Educational Management contains a wealth of information and resources for teachers, administrators, managers, board members, parents, and community members.
ERIC Clearinghouse on Elementary and Early Childhood Education
http://ericps.ed.uiuc.edu/ericeece.html
The Educational Resources Information Center's Clearinghouse on Elementary and Early Childhood Education (ERIC/EECE) is a national information system supported by the U.S. Department of Education. ERIC/EECE collects and disseminates research, literature, fact sheets,
and briefing papers on issues pertaining to children's development and education.
Center for Career Development in Early Care and Education, Wheelock College
http://ericps.ed.uiuc.edu/ccdece/ccdece.html
The Center for Career Development in Early Care and Education strives to improve the quality of care and education for young children by creating viable career development systems for practitioners. The center provides technical assistance, training delivery, research, and information dissemination activities that are designed to help states, local communities, and education institutions meet the needs of children and families.
National Center for Children in Poverty, Columbia University School of Public Health
http://cair.cpmc.columbia.edu/depr/nccp/
The National Center for Children in Poverty encourages interdisciplinary thinking at the national, state, and local levels and emphasizes the needs and opportunities for early intervention with young children (birth to five years) and their families living in poverty. Online resource briefs are available on management, supervision, staff development, early childhood care and education, child and family health, and family and community supports.
Work and Family Clearinghouse, Women's Bureau
http://www.dol.gov/dol/wb
The Work and Family Clearinghouse of the U.S. Department of Labor Women's Bureau provides statistical information on the status of women in the work force. The Clearinghouse provides reports, fact sheets, and publications on resources available to women. It also conducts seminars and workshops on issues relating to women, such as nontraditional jobs, work and family issues, child and dependent care, women business owners, and women's job rights.Zero to Three
- - http://www.usakids.org/sites/z3.html
A national organization dedicated solely to infants, toddlers, and their families and directed by a board of multidisciplinary experts, Zero to Three gathers and disseminates early childhood information. The organization provides various publications, a self-titled journal, an annual National Training Institute, specialized training opportunities, and technical assistance to local and national communities.