Welcome new students, faculty, and staff! If you're having trouble accessing your BMCC email, Moodle, Student Records, etc. you can submit a ticket at https://baymillscommunitycollege.mojohelpdesk.com/. Please be sure to include a currently active external email address of yours (or phone number where you can be reached), like gmail, yahoo, hotmail, and so on. After submitting a ticket using the form, if you're not seeing a reply in your inbox, be sure to check your spam or junk folder for a reply. You can call IT to check on your ticket status by calling (906) 248-3354, toll free: (866) 967-2622 (BMCC) and ask for the Information Technology or IT department.
Please check your BMCC email inbox for this message, and forward to an external personal email address if needed. We have sent the email to both your student email address and the external email address we have on file for all student accounts. Please update your external email address at https://empowerweb.bmcc.edu/fusebox.cfm if needed.
Bay Mills Community College will be switching its Student Access Portal (email, apps, etc.) over to Microsoft Office 365 this weekend starting May 6th, 2022. There will be expected disruptions of service over the weekend as accounts are transferred; this should resolve by Monday, May 9th, 2022.
HOW WILL I LOG IN?
When typing your password, be sure to include the exclamation point [ ! ] that appears at the end.
You can find the BMCC Apps, such as Moodle, The Bookstore, Starfish, TRiO, Empower, and others under the App button on the upper-LEFT corner of the https://office.com page.
NOTE: At this time, the EmpowerWeb App will authenticate to your old Google Student account. None of the remaining Apps will ask for this extra step.
Our reasons for the upgrade: Our goal is to simplify Single Sign-On (SSO) so BMCC users only have to memorize one password to reach all of the services that we offer. Currently, we utilize both Microsoft and Google accounts, which forces users to maintain two separate passwords on two systems. An additional benefit to making Microsoft Office our primary authenticator service is that it provides everyone access to Word, Excel, PowerPoint, OneDrive and Outlook – all under one account.
How to reach us if you need help: Please send an email to firstname.lastname@example.org or call 906-248-3354 and ask for the Information Technology Department.
Chief Information Officer
Bay Mills Community College