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Welcome new students, faculty, and staff! If you're having trouble accessing your BMCC email, Moodle, Student Records, etc. you can submit a ticket at support.bmcc.edu. Please be sure to include a currently active external email address of yours (or phone number where you can be reached), like Gmail, Yahoo, Hotmail, and so on. After submitting a ticket using the form, if you're not seeing a reply in your inbox, be sure to check your spam or junk folder for a reply. You can call IT to check on your ticket status by calling (906) 248-3354, toll free: (866) 967-2622 (BMCC) and ask for the Information Technology or IT department.

BMCC Starfish

Starfish Informational Slide
Student Success Center Logo

BMCC uses the Starfish platform for student engagement. Starfish is a great tool to connect faculty, staff, and students in order to better support students and their academic success. Students will have an opportunity to design their own profile page, which allows access to scheduling appointments and communicating with faculty and staff.

Faculty can send an early alert raised flags for academic concerns, kudos to praise for a job well done and referrals to refer to students to the right staff member.

Please create your Starfish profile and use the flags, referrals, and kudos for students. The earlier the student services support staff can reach out to students in need of help, the better.

Faculty who are new and not familiar with Starfish, please click on the how-to short videos that show you how to set up your profile and use the Starfish tools.

Starfish Videos (videos link https://www.bmcc.edu/starfish-faculty-and-staff-video-resources)

Here are templates showing the messages student receive when a flag, or kudo is sent.

Flags

Kudos

For more information, please contact the student success center at 906-248-8456

For questions or help with Starfish, please contact one of the following staff members:

LaTara LeBlanc, Student Engagement Specialist

[email protected]

(906) 248-8463

BMCC uses the Starfish Degree Planner platform to allow students to explore available programs at our institution.  Degree Planner is a great tool that allows students and advisors to create degree plans including “what if” plans for as many programs as requested. Degree Planner helps students to select courses that fulfill their chosen program requirements. It also helps students and advisors in managing what courses students need to take each semester and monitoring student progress towards completion.  BMCC does not utilize Degree Planner as a registration tool, so it is important for students to consult with their academic advisor during their time at BMCC. Students will still need to be registered for courses in Student Records/Empower.

BMCC Students who are new and not familiar with Starfish Degree Planner, please click on the following how-to videos that shows you how to use Degree Planner:

Student Resource Videos
Student Demo Series - Degree Planner Overview
Student Experience - Build and Manage Plans
BMCC Faculty who are new and not familiar with Starfish Degree Planner, please click on the following how-to videos that shows you how to use Degree Planner:
Faculty Resource Videos
Faculty Demo Series - Advisor Plan Build Manage
Faculty Demo Series - Approval Workflows
 
For questions or help with Starfish Degree Planner, please contact:
Heather Church, Assistant Registrar
(906) 248-8476

Starfish-Degree Planner How-To Videos

Faculty Resource Videos
Faculty Demo Series - Advisor Plan Build Manage
Faculty Demo Series - Approval Workflows
Student Resource Videos
Student Demo Series - Degree Planner Overview
Student Experience - Build and Manage Plans